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« Reputation (mis) management | Main | Winners and Losers »

January 16, 2007

Open to scrutiny

I've just seen that Lee Smith is reviewing a blog of the month on his Talking IC blog.

My immediate thought was 'oh heck, I wonder what he'd say about this one?' 

It's a real sign of the times that anyone can say anything about anyone, quickly, easily and to potentially millions of people. Liam's party trick is typing a company's name into a search engine to see just how many nasty things people have been writing about them. Try it. You might get a shock.

I think it's actually quite a good thing. Apart from giving everyone the power of the pen, being open to this level of public scrutiny and comment must surely make you think about what fodder you're giving people to write about?  I saw from  Chapple's latest update that they've signed up with a new website called Hire Scores, that gets candidate to score recruitment consultants so we can get a view of what they're really like to work with.  It looks like the headhunters' version of Trip Advisor or Top Table, or all those other sites listing reviews from 'normal people' about anything from books to holidays to the best chocolate biscuits.

I thought it was quite a brave thing for Chapple to do. It's one thing knowing there's a reviewers' website around and they're going to write about you whether you like it or not. It's another saying "here we are - tell us what you think! In fact, hey, tell the whole world - why not!"  I used to work with a senior leader who hated doing regular employee surveys, and when I challenged him on the grounds that we did equally regular customer surveys, he said "Yes, but I don't have to write out to our customers each time and tell them very publicly what we're doing badly."

So anyway, back to this blog, and I AM asking. What do you like about it? What don't you like? What could we be doing better?  How would you rate it if you were reviewing it? What would make you want to sign up to the daily e-mail updates?  Views and ideas please - good or bad!

Sue

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